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In the rare occasions that something goes wrong or help is needed it is critical that support is available. We believe our support sets us apart from the competition.
All of our fully built systems come with a 3 Year Return to Base Warranty as standard. We can also offer extended warranties such as on-site.
In instances where the customer is happy to replace any failed components themselves we are often happy to advance-replace components, meaning you don't always have to ship the entire system back to us - which is often very difficult if the original packaging material is not available.
Our in-house build and technical teams are available Monday to Friday 9am to 5.30pm to help you with any support issues you may have.
We also believe flexibility on communication is important - Therefore we can provide support by Telephone, Email, Website Contact Form and Online Web-Chat.
Step 1
Have the serial number of the system in question ready.
Step 3
Describe the trouble you are having so that our engineer can best diagnose the problem.
23 September 2022
We needed another Rackmount station to add to our collection, as business demand... read more
Simon G
15 September 2022
5* Is what I have decided to give them. Excellent product. Great service and ove... read more
Natasha
01 September 2022
Very friendly team with good options. Highly recommend. ... read more
Michael Smith
30 August 2022
Cannot fault, will order again. No issues in the process which is good. ... read more
Yusuf Data Systems
18 August 2022
Seamless process with easy buy actions. Could have bigger range but thats an add... read more
Trevor Lewisham
01 May 2022
I came across the business through a Facebook advert, which took me by surprise,... read more
Lewis H
22 April 2022
We needed several mobile workstations, as we operate several CCTV systems for ou... read more
Ashley Jones
18 April 2022
Me and my team spent endless time searching across the internet for a server tha... read more
Ravneet
02 March 2022
I made a purchase, which was immediately dealt with, and the product status was ... read more
Samantha Morell
15 January 2021
Just received the In-Win MS04 server case. Great customer experience with Server... read more
David
14 January 2021
The product is sturdy, well designed and definitely up to the job it was purchas... read more
Scott Reilly
17 December 2020
Ive been looking at rackmountable cases to convert my desktop machines. Using go... read more
Steve Matthews
10 October 2020
I recently placed an order for a 4U rack case. I needed to amend the order which... read more
Kevin Donegal
09 October 2020
I purchased a 1U Short Depth Chassis on the 5th October 2020 and promptly receiv... read more
Simon
09 October 2020
I was switching my PC from a standard Mid-Tower case to a rack mounted unit. I s... read more
Kevin Donegal
02 October 2020
I keep ordering from ServerCase - the selection and price are good and the custo... read more
Owen Thompson
22 September 2020
A company that listens to its customers, and is willing to customise its product... read more
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